Terms and Conditions

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Terms and Conditions

INTERNET AND MAIL ORDER RETURNS POLICY:

Internet and Mail order returns are accepted in unworn condition and within 28 days of the customer receiving the item, however the customer will incur all postage costs unless the product is faulty, in which case a full refund or replacement will be offered.

For shop returns policies please see instore or call to enquire.

REFURBISHMENTS:

£100 inc. UK return postage

Both the sole and the heel are replaced and the shoe is re-lasted. Although shoes are polished the service does not include repairs to the uppers.

We are unable to service shoes that have been repaired by a third party

PLEASE CLICK HERE TO GO TO REFURB PAGE.

Using the website:

Browse the on-line catalogue for the product you desire, then click on the image to view more details, then select " Purchase" to order the item. If you do not see the product you desire, or wish to order by different means, please contact us as below.

By Phone

Northampton - +44 (0) 1604 602075

By Fax Northampton - +44 (0) 1604 626999
By E-mail retail@jeffery-west.co.uk
By Mail

NORTHAMPTON
Jeffery-West & Co. Ltd
CITY HOUSE
43 Cliftonville Road
Northampton

NN1 5HQ