How will my shoes be delivered and how long will they take?
Our UK couriers are DPD. These options are selectable when placing an order online:
- Standard UK Delivery: £7.50* (1-2 days)
All deliveries require a signature to be successfully delivered; if a delivery is not made, they will be returned to your local depot and rescheduled. This will be attempted only 3 times. Please note that we cannot accept responsibility for any delays that occur whilst in transit with the courier.
Our european and international deliveries are undertaken by DHL and usually take approx up to 7 working days from the point of dispatch.
Deliveies can be sooner dependant on location- you will recieve an email and message once the parcel has been dispacthed to enable you to track the shipment.
Europe- Duties Paid
- £20 – 1 item
- £25 – 2 items
- £30 – 3 items
International (non-EU) -Duties subject to individual countries regulations.
- £30 – 1 item
- £55 – 2 items
- £80 – 3 items
Please get in touch by emailing email@example.com for any tracking and shipping details for your order.
Made to Order delivery service
Our made to order service does takes a while longer; we must allow 20-25 weeks for manufacture and customisation. Once dispatched, the usual delivery times above apply.
Please read the following disclaimers:
We only can deliver orders to the registered billing address or a buisness address- We are unable to deliver orders to a PO Box or Parcel locker.
We are unable to include any delivery instructions that pertain to leaving goods unsigned for in various locations, e.g. doorstep, in the shed, in recycling boxes, etc.
If you would like us to include this information, we will require an email to firstname.lastname@example.org stating clearly that the customer accepts liability for any loss or damages.
- We are not accountable for any additional import or tax charges that are incurred at customs. Please be aware that these fees are the customer's responsibility.
- Delays experienced at local customs and immigration are beyond our control; as are any delays caused in transit.
- Upon ordering please provide as much contact information as possible to ensure a speedy delivery.
- PLEASE NOTE THAT DUE TO REASONS BEYOND OUR CONTROL WE ARE UNABLE TO SHIP TO RUSSIA.